Thomas Muller.
Thomas Muller.
We should not complain of shortage of passengers.
Acts of terrorism in
To America have begun deep crisis of the world aviation
Branches. Many passengers began to avoid flights, preferring
Land types of transport. On this background Russia is considerably allocated,
And in particular, Samara. At us number of clients western
The airlines flying abroad, continues to grow. About, why
So occurs, as transportations and that constrains them develop
Growth, "WITH" the head of regional representation tells
Lufthansa AG airlines Deutsche on Average Volga Thomas Muller.
- Whether acts of terrorism to the USA and an aggravation of the international were reflected
Conditions on the Samara business of "Lufthansa"? Whether the number has decreased
Your passengers who are taking off from Samara? - These events not
Were reflected considerably in our Samara business. In September 2001
Year we have transported more passengers, than for the similar period
Last year.
To speak about, whether there could be indicators still above, not be
That, what's happened on September, 11th and pos le it, difficultly. Russian
In general "krizisoustojchivy".
- How the volume of passenger traffic in 2001 has changed? - If in 2000
We have transported from Samara to Frankfurt 14814 passengers (it on 28 %
More than in 1999), last year number of passengers
Has increased by 20 %. During the summer period planes have been filled
Passengers and to transport was pros that it is impossible even more. To
To regret, there were days when we spoke to passengers: "Excuse,
But this day we cannot send you, let's choose
Other date ". Now loading has a little decreased in comparison
With a summer. It is carried by a seasonal nature, and all the same the growth tendency
It is saved.
- In your opinion, that it is necessary to do in these conditions: to a thicket to fly
Or to use more capacious plane?
- Certainly, it is better to have more flights. To provide
Necessary flexibility.
- Such problem is put?
- Before me such problem, certainly, costs, but not all
Depends on me, there are too many foreign factors. It is necessary
To defend this purpose and to struggle for it. The problem is already put,
Its decision exists, and in this direction we go.
- Which costs a problem? To pass to the weekly
Four-five flights? - While it is difficult to speak about it, but variants
Weight. The first variant: we fly only to Samara and we refuse
From transit to Kazan. Other variant: we take the plane smaller
The size also it is flied, for example, 4 times a week on the operating
Now to a route or ber I eat the plane bolshej capacity.
- Where there is a basic part of a volume of passenger traffic from Samara in
Frankfurt?
- Over 70 % of our Samara passengers - tranzitniki. They
Fly or to German cities, or in other countries.
- What parity between foreigners and citizens of Russia in
Number of your clients? It somehow varies?
- Basically we do not conduct such statistics, but in general,
Probably, there are more than foreigners - a parity approximately 60 to
40. And it fluctuates.
- Fluctuations depend on a season?
- Yes. In the summer many fly from Russia to holidays. Structure
Arriving from abroad approximately it is constant.
- In your opinion, a volume of passenger traffic on your line something
Restrains, except capacity of planes "Lufthansa"? - Me
It seems, that today the stream from Russia grows faster, than from
Germany. It concerns our business. We are constrained by that we
We can not fly here by the big planes because of backwardness
Airport infrastructures. The big liners are equipped the container
ami for luggage, and the airport does not have equipment that them to load.
Negotiations on this occasion are conducted, and we hope together with
The airport by the summer to find the problem decision.
- Whether absence of the normal hotel is reflected
Infrastructures on unwillingness to go to Samara to have a rest? How much
What is at us corresponds to the international requirements? - I
I think, that businessmen if they have decided to do here business,
Will arrive to Samara irrespective of presence or absence the big
Hotels of the European class. I know about two projects
Buildings of such hotels in Samara, conducted this year. Them
pojavleni e can make stay in a city of foreigners more
The comfortable. Those who think, to fly here or not, could
To receive an additional argument pro.
- As you consider, in Germany people show interest to Samara,
Not connected by relations of business with the Samara enterprises?
- I think, that interest to Russia and to Samara in respect of tourism
Only starts to appear, and more any time interests will be
To remain purely business.
- What it is necessary to make for attraction of tourists?
- You never can tell. the association of tourist agencies Now works from
Large cities "the Big Volga". I think, it is the first step in
Correct direction as it is a question of that Samara and
The Volga region became interesting to foreign tourists. Also it is necessary
To develop a hotel network not only in Samara, as a city
It is possible to look for one day. Tourism can well develop on
Samara an onion and in its vicinities. Here it is necessary very many:
Presence of cars, minibuses, the guides speaking on the different
Languages. Sweat rebujutsja not only the big hotels, but also with taste
The equipped cosy bungalows, small boarding houses...
- Whether develop so-called stykovochnye flights, about which
So it was much spoken also with which regional pilots wanted
To bring up passengers to your route?
- Here anything new, unfortunately, to tell it is impossible. Negotiations
With airline "Samara" in this occasion are conducted, but notable
Results while are not present.
- Passengers from Germany arrive only to Samara or follow
Further?
- The certain quantity of passengers goes further - in
Ulyanovsk, Orenburg, Kazakhstan. I think, that at presence
stykovochnyh flights we could make more interesting weeds from
Samaras to Germany for inhabitants of the next republics and areas.
- How stykovochnyh flights are not present those?
- While home market of aviatransportations in Russia is not enough
It is developed. It is impossible to build internal flights only on those passengers,
Which fly abroad. Though I think, what is it would become good
Help for the Russian airlines.
- If the Russian air space has been opened for
Foreign airlines, they would put the planes on
Internal flights? In your opinion, whether are attractive
In-Russian airline traffic? - I do not think, that in the given
The moment "Lufthansa" would want to fly somewhere except those cities,
Where it already flies. For such large company it is unprofitable and
Is uninteresting to use planes on sites, which not so
Are claimed. The route Samara-Moskv and is interesting, but there already is
Serious players, for example, airline "Samara". But it is impossible
To forget and that our production costs, including
On the personnel, and expenses for actions for safety of flight
Much above.
- Your tickets are on sale mainly through agents or
Directly at office "Lufthansa"?
- Differently, sales are distributed on these channels approximately
Fifty-fifty. There is still a group of the clients getting tickets
Directly in Germany.
- In agencies they are more expensive, or you give to agents
Discounts that the price policy was uniform?
- Initially corrected was such: the retail price is identical and at
Agents, and at us. From our price we simply give to agents
Commission fee for job performed for us.
- Whether the network of the agencies working with "Lufthansa" develops? For
What bill of regions? - There are large agencies, with which we
For a long time also it is successfully worked, which grew together with us.
Certainly, many small agencies appear annually, but at
Us are certain criteria of selection of the partner.
Basic of them is a membership in IATA. Vn achale we were ready
To work almost with all. Today we have a network, which very much
Well covers all region, switching on Samara, Ulyanovsk,
Saratov areas. Therefore to each new applicant
More serious demands are made.
- After acts of terrorism the control on September, 11th has sharply become tougher in
The airports. Both the luggage, and hand luggage are examined manually, because of
That planting in the plane is tightened. Whether calls this discontent
Passengers? - For us safety of our passengers is
The most important, highest priority. And entering the strengthened measures
Precautions, we try together with our partners on
To the earth - the airports, security services - to deliver to passengers
As it is possible me nshe inconveniences. Now we ask all passengers
To arrive to the airport not later than two hours to a start. And
Results of the spent interrogations show, that passengers us
Understand and support. Eventually, everyone wants not only
To fly up, but also a prize emlitsja.
<$>
//* an information Source: the Samara review, 11.02.02
//* Reg. Nom. - 1120200035.17-------------------------------------------
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