Future trade.
Future trade.
In spite of the fact that travelling on personal or office
To needs existed always, hotel business in ours
To the country developed slowly enough.
In Samara there were all some hotels, if not
To consider small departmental havens. Today hotels
Have started to grow as mushrooms, and there is a question who in them will be
To work.
However, the problem did not leave yet on level of personnel agencies.
Demands for managers from administrations of hotels did not arrive yet.
Though, according to the deputy director of agency of personnel decisions
Olga Kukarinoj's "alliance", "necessity for the good hotel
Managers in Samara exists.
Experts whom we come to us from Moscow and which
We arrange in hotels, more often happen are dissatisfied with the Samara level
Service in the presence of rather high prices. We could help to find
Good managers and managers for hotels, but to us with
Such inquiries did not address yet ".
Directors of hotels solve this problem independently. As
The director of hotel "Europe" which have recently opened in Samara has noted
Alexander Grigoriev, the basic requirement which it showed
To applicants for job in hotel, there was "a desire to work in
To the command and to come on job with a smile. I will learn them to the rest
Itself ". As a result on job in hotel there were accepted people
With the higher, it is frequent humanitarian, education as it gives
The good knowledge of English language necessary for job. From
The human qualities necessary for the hotel manager,
Alexander Grigoriev has directed attention to the stoical
Long-suffering without which it is impossible to follow a principle "the client
It is always right ".
The manager of hotel "Russia" on duty Suslov's Love
Has told, that employees work for them with higher education,
Capable to communicate with visitors of a city in German and English
Languages. Duties of hotel managers include job with
Number fund, settlement and eviction of visitors, conducting the accounting
Documentation.
Principle of selection of the shots, based in the big degree not on
Confidence of a professional knowledge, and on personal criteria,
As shows experience, until recently was the core.
Partly it occurred because the specialised
Preparation by this trade in our city was not conducted. But
The situation has already started to vary. In the Samara college of service
The speciality "the hotel manager" is opened, and will soon take place
The first release of young experts. During study they study
Bases of marketing and enterprise activity in sphere
Hotel economy, basis of management and professional
Ethics, and also book keeping and the service organisation in
Hotel and tourist complexes. That knowledge not
Remained theoretical, students pass to practice in the Samara
Hotels, leave on training in a tourist complex at
Administrations of the president of the Russian Federation in Dagomys.
Certainly, students work on the most local posts
Parlourmaids, waiters, but such experience is necessary, that in
Further to correspond to the requirements shown to
To workers of service services all over the world. There is a hope, that soon
In Samara will increase experts, in perfection vladejushih
Etiquette of service of visitors of a city.
The wages of hotel managers depend on a class
Hotels, how the wage fund is distributed, and
Makes from 3 thousand rbl. and above.
<$>
//* an information Source: the Samara review, 1.04.02
//* Reg. Nom. - 1120400001.90-------------------------------------------
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